Terms of Use and Privacy

Client Relationship with Craig Wilson and Company – Your use of this website does not create a client relationship with the firm of Craig Wilson and Company Inc.  No agent-client relationship is created between you and Craig Wilson and Company Inc. unless the firm agrees to act on your behalf on a specific matter.  For an agent-client relationship to come into effect, this relationship must be agreed to between us before we will and can act on your behalf.

Communications and email – Sending a communication by email, facsimile or mail to the firm of Craig Wilson and Company Inc. or any of its members or staff, does not create an agent-client relationship with the firm.  Please do not transmit any unsolicited confidential information to the firm via email or by other means.  Email transmissions are non-secure transmissions.

Confidentiality – Craig Wilson and Company Inc. is under no obligation to treat any information received from you as confidential until such time as the agent-client relationship is agreed upon. Once an agent-client relationship is agreed to, Craig Wilson and Company Inc. will use its best efforts to mainatin the confidentiality of all confidential information received from a client.

Content of Website– This website provides general information about the Canadian patent and trademark agency of Craig Wilson and Company Inc. as well as matters related to Canadian Patents, Trademarks and Industrial Designs.  The information provided on this website, and linked from this website, is for exemplary and illustrative purposes only and is not intended to constitute legal advice relating to patents, trademarks and industrial designs.  For advice relating to these matters you should contact and retain a registered Canadian patent agent or a registered Canadian trade-mark agent.

Copyright in all material presented on this website is owned by Craig Wilson and Company Inc. unless otherwise acknowledged.

Customer Service – For all inquiries relating to customer service please contact us at our email address of info@wilsonpatents.com or by telephone at 416.900.9332.  Alternatively, you can write to us at Craig Wilson and Company Inc., 202-5100 Orbitor Drive, Mississauaga, Ontario, Canada.  L4W 4Z4

Privacy Policy – This website does not collect personal information which identifies visitors to the web-site per se.  The website does use Google Analytics to capture general demographic information about those individuals who visit our web site so as to assist us in the administration of this website.  All personal customer/client information will be kept confidential and will not be shared with a third party.  All credit card details and customer information will be handled securely to ensure confidentiality.

Refund Policy – Craig Wilson and Company Inc. does not provide refunds.  All payments made to Craig Wilson and Company Inc. for services rendered or retained are non-refundable, non-transferarable, and can not be cancelled.

Responsibility – Craig Wilson and Company Inc. is not responsible for any errors or omissions contained on any of the pages of this website.

Retaining Our Services – If you would like to retain Craig Wilson and Company Inc. for  patent, trademark or industrial design intellectual property services, then please contact us to set up an appointment, or reach out to us by email at info@wilsonpatents.com, or call us at 416.900.9332.

Services – Craig Wilson and Company Inc. is a Canadian patent and trademark agent firm that provies professional services to clients desiring to seek intellectual property protection in Canada and in foreign countries.  Our intellectual property services are performed only for retained clients and/or existing clients.  Such services are performed by Craig Wilson and Company Inc. as instructed to do so by the client.  On all services to be performed by Craig Wilson and Company Inc. at the instructions of the client, such services are performed in a timely manner dictated by due dates for actions to be undertaken and the timely receipt of instructions from the clients.  Clients will be invoiced for services performed and are expected to pay upon reciept of the invoice.  Alternatively, clients may be asked for a retainer prior to services being performed.  The request for retainer is at the sole discretion of Craig Wilson and Company Inc.